Help & support

A little guidance
goes a long way.

Quick answers for your budget, your companion and the occasional unexpected hiccup.

Where is my financial information stored?

Your records and pet progress are stored on your device. The current app has no login, bank connection or developer-operated cloud sync. The developer cannot recover records that exist only on your device. Operating-system backups are separate from Pennykin's features.

How do daily check-ins work?

Record an expense, or use I spent $0 today when you have no expenses that day. Either can earn the daily check-in reward. Three new expense entries in the same local calendar day earn the separate mystery gift. The amount spent does not increase the reward; do not spend money or invent entries to earn gifts.

How is Safe to Spend calculated?

The app subtracts this week's recorded spending and reserved future expenses from your weekly budget, then divides the nonnegative flexible balance across the remaining calendar days, including today. It is an estimate based on what you entered, not a bank balance or financial advice. Weeks begin on Monday. Today and check-ins follow your device's local date and timezone; existing transaction dates are preserved if your timezone changes.

How do I change my pet or budget?

Open Insights → Settings → Profile & privacy → Edit for your pet and weekly budget. Use the Budget Planner in Insights to change category allocations and manage reserved expenses. Savings-goal controls are also in Insights.

How do I delete my data?

Go to Insights → Settings → Delete all local data, then confirm. Your entered records and progress are removed from the app and it returns to setup. The developer cannot undo this reset. It does not remove device backups or feedback/email copies already shared. For deletion of correspondence sent to the developer, email the support address.

How do I send beta feedback?

Go to Insights → Settings → Beta feedback. Review the summary and choose Share beta summary. You decide where it goes and can cancel. To send it to the developer, select your email app and address it to pennykinappsupport@gmail.com. Its automatic fields exclude transaction amounts and descriptions; avoid adding private information in your written notes.

Does TestFlight share testing information?

Yes. Apple automatically provides TestFlight usage and crash information to the developer, separately from the in-app Share beta summary feature. TestFlight may also provide tester contact information depending on the invitation method. See the Privacy Policy for details, and avoid including private financial information in screenshots or feedback.

I cannot open a webpage or email app

The Privacy Policy is also readable inside Pennykin without a connection. To use online support, reconnect and try again. If an email app is unavailable, use Copy support email and paste the address into your preferred email service.

Is Founders Pro available?

There is no active subscription or in-app purchase in this version. Any Founders Pro description is a future plan. Pet Coins are fictional resources and are not real money.

Privacy

Read the Privacy Policy for local storage, optional feedback, service providers, retention and deletion choices. Contact pennykinappsupport@gmail.com with privacy questions.